![]() When you try to utilize a welcome voucher but have your delivery to a previously used address, this typically happens. Please try again by placing the order a second time or by deleting the voucher. The most typical one is the well-known “cancel order due to security concerns”. Order closed due to security reasonsĪnother possibility is that the AliExpress order displays as “closed” due to security concerns. However, if the item is available from other vendors for the same price and you don’t want the process to drag on indefinitely, click “Cancel order” and select “Other reasons.” Additionally, you will get a refund shortly after canceling the order. The seller will typically dither a little but ultimately send you the item. If you’re not going to accept the cancellation, head over to the dispute section and let them know they can cancel if they want to. You should be aware that you are not required to consent to the cancellation of the product. ![]() In that situation, they typically request that you cancel the order, citing “other reasons,” as doing so will result in them paying a penalty. When a merchant notices that you utilized coupons to purchase a product at a discount, they may decide not to give you the order. What should you do if the seller asks to cancel the order? The merchant may ask you to cancel an order because they will be fined if they do so. In that situation, they have the right to cancel the order on their own without providing you with a reason, and your money will be returned to you instantly. There are situations when a seller runs out of stock, cannot send your order, or simply doesn’t want to. You should get in touch with the seller and inquire about any issues they may be having with the delivery this could be due to a shortage of inventory or the fact that you are making the purchase during a challenging period, such as Christmas, a sale, or Chinese New Year, when most sellers temporarily close their stores and do not fulfill orders even though you can make purchases during these times. If this happens, the money will be automatically refunded to your account (no need to file a complaint), but you still have time to stop the shipment from being canceled, which may be of interest to you, especially if you used a coupon or discount and don’t want to pass up the chance. The most frequent cause of an order appearing to be canceled is when the shipping date passes without the product having been delivered as a result, the purchase has been automatically cancelled. There is a cap on the seller’s “processing time” before shipping the item, as you can see on the checkout page. Order cancelled statuses typesĪliExpress Order cancelled can be in different ways, and this shows on your account section as “order cancelled statuses”. This is what “shipment cancelled” is about. Without a doubt, the vendor is at fault in every situation, and you can anticipate a refund in 99% of them. Technical reasons, such as inaccurate delivery documentation, an inability to meet the delivery deadlines, etc., can cause the seller to consciously cancel a shipment. ![]() The consumer sees the “Shipment cancelled” status in the personal account’s “My Orders” area in this situation when the tracking number expires. In the third phase, if the package isn’t shipped, problems may arise. Orders are picked up from a warehouse by a courier service.After that, the order is ready to be shipped and is given the “Awaiting shipment” status.Every shipment, little box, or package that the Chinese sellers send out is given a tracking number.The first thing is to explain what it means when you see “AliExpress order cancelled“ on AliExpress. What is Shipment cancelled on AliExpress ? What to Do if the Order or Shipment is Cancelled on AliExpress?.What is Shipment cancelled on AliExpress?. ![]()
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